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Pet Business Insurance: How to Protect Your Business with the Right Coverage

Choosing pet business insurance involves assessing risks, researching providers, and understanding coverage options. Essential types of insurance include general liability, professional liability, property insurance, animal bailee coverage, and business interruption insurance. You’ll also need to customize coverage to your business's size, services, and assets with add-ons like grooming equipment coverage.

What Types of Insurance Coverage Do I Need for my Business?

What types of insurance coverage your pet business needs depends on your facility, business structure, and the range of services offered. 

General Liability Insurance

Providing protection against a range of accidents and unexpected incidents, general liability insurance is essential for your pet business. This type of insurance primarily covers legal and settlement costs associated with third-party claims of property damage or bodily injury. 

Professional Liability

Pet businesses, especially those that offer expert advice or services such as training, may want to invest in professional liability insurance. This type of insurance covers oversights, errors, and omissions that could harm clients and their pets. If a pet is injured due to a lack of proper supervision, for example, professional liability can cover claims made related to the incident. 

Commercial Property

Protecting the building and property within, commercial property insurance is a must-have for pet businesses operating out of a facility. Commercial property insurance protects against risks such as:

  • Natural disasters
  • Fire and smoke damage
  • Theft and vandalism
  • Water damage from burst pipes

Animal Bailee

A crucial insurance for any pet business that takes care of a pet at a facility or at a client’s home, animal bailee insurance offers protection against the risks involved in temporarily having custody of the pet. This coverage can reimburse for costs incurred when searching for a lost pet, or if you need to take a pet to an emergency vet. 

Business Income / Interruption

Business interruption (aka business income) insurance is a type of protection that helps cover operation costs and lost revenue if your business is unable to operate due to a covered event. According to the Insurance Information Institute, business income coverage can assist with operating expenses such as: 

  • Lost net income 
  • Mortgage, rent, and lease payments
  • Employee payroll
  • Taxes 

The exact type of event covered can vary by policy, but examples of commonly covered events include:

  • Natural disasters
  • Structural damage
  • Water damage
  • Equipment breakdown
  • Government-mandated restriction on access to the facility 

Commercial Auto Insurance

If your pet business requires a vehicle as a core component of your operations, commercial auto insurance is a crucial type of protection to invest in. This is especially important for businesses such as mobile groomers, pet sitters, and dog daycares that offer the option of picking up pets. 

Workers' Compensation

Protecting both employees and pet business owners, workers' compensation insurance provides coverage for staff who suffer illness or injury from an on-the-job event. This protection may cover:

  • Medical bills
  • Vocational rehab
  • Wage replacement
  • Disability benefits

How to Choose the Right Coverage for Your Business? 

Typically, your pet business will be covered by a number of insurance policies. Choosing the right types of insurance to invest in requires assessing risks, researching providers, and understanding coverage options and limitations.

Assessing Risks

Risk assessment is a crucial part of choosing the right insurance policies for your pet business. Consulting with an insurance professional can help you accurately evaluate the various risks associated with your business, such as transportation, liability exposure, facility-related, and animal-related. 

Researching Providers

To find policies that offer the protection you need at an agreeable rate, you'll need to research providers. By thoroughly assessing your risks, you can more accurately determine which providers can offer the coverage you need. 

Obtain quotes from all potential providers and read detailed reviews of the company with an eye toward reviews from other pet businesses. By receiving quotes, you’ll also be able to estimate coverage premiums for each policy. 

Understand Coverage Options, Exclusions, and Limits

After assessing your pet business’s risks and researching providers, compare the coverage options, exclusions, and limits of each policy. 

Coverage Options

Within a policy, you may be able to choose certain coverage options and plans that best fit the needs of your pet business. For example, there are typically several auto insurance options and plans to choose from that could include coverage for towing, cargo, and rental vehicle reimbursement.

Exclusions

Carefully review the insurance terms as exclusions typically apply, which are provisions outlined in your policy that detail what is not covered. For example, coverage for flooding caused by severe weather is often excluded by commercial property insurance policies. 

Coverage Limits

Coverage limits are the maximum amount the insurance provider will reimburse or pay for a particular covered claim. This maximum limit will vary depending on the policy terms and conditions. 

Customize Add-ons and Endorsements

You may need to purchase add-ons to obtain the necessary coverage for your pet business operations depending on your risk assessments. If you operate in an area prone to flooding, for example, you may want to purchase coverage for flooding as a separate policy or an add-on to your commercial property insurance. 

Changes or additions to an insurance policy are called policy endorsements. Insurance providers can use endorsements to modify the terms of a standard coverage plan. For example, a commercial auto insurance provider may use policy endorsements to specialize coverage for pet transportation.

Review Terms & Conditions

Before agreeing to any insurance policies, it’s crucial to thoroughly review the provider’s terms and conditions. Read the entire document and note all policy premiums, limits, requirements, exclusions, limitations, and modifications. Ask any questions you have to the insurance agent, and make notes as needed. You can also send a copy of the document to an insurance lawyer to review before making any final decisions. 

How Can PetExec Software Protect Your Business and Minimize Risks?

By streamlining your pet business’s planning, communications, and operations PetExec can help you provide excellent customer service, protect your business and minimize risks. With the PetExec software, you can effectively track and communicate about crucial data such as:

  • Vaccinations to prevent the spread of viruses 
  • Pet temperament to prevent bites to staff and other pets
  • Scheduling to prevent overcrowding and the associated health and safety risks
  • Digital waivers and consent forms for legal protection

Commonly Asked Questions

How much does pet business insurance cost? 

  • The cost of pet business insurance can vary widely based on the needs and activities of your pet business. For example, a mobile pet-sitting business will have significantly different coverage needs than a brick-and-mortar pet grooming service. 

How much coverage does my pet business need?

Performing a thorough risk assessment of your operations will help you determine how much coverage your pet business needs. Consider risks associated with transportation, facilities, pets health and behavior, services provided, and more. According to Santa Clara University's My Own Business Institute, you should reassess your business risks at least once per year and develop a strategy to reduce your greatest risks. 

How do I ensure that my insurance adequately covers my pet business?

You will likely need multiple policies to ensure that your insurance adequately covers the operations of your pet business. Make sure to understand the risk associated with your business, the types of coverage needed, and the options, limitations, and exclusions of each policy.

Citations:

Insurance Information Institute

Santa Clara University's My Own Business Institute

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